Returns & Exchanges

At ENAMEL, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

3

Attach the Label

Download and print the pre-paid shipping label provided through the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing